GuestCenter is connected to OpenTable’s expansive diner network, which helps you better manage reservations and fill more seats.
- 25 million diners in our network. No other reservations service can offer as many covers.
- Book on your website. Guests can see real-time availability and book directly from your website.
- 600+ integrations. Be bookable everywhere—including Google, Apple, Booking.com, and TripAdvisor.
Because the best shifts are the ones you’re most prepared for.
- Organised shift summaries. Share upcoming shift details with your kitchen and wait staff.
- Manager shift notes. Add notes to a shift to keep you and your team on the same page.
- New More control over availability. Decide how and when your tables can be booked online. Learn more →
Maximise time and efficiency with our restaurant management software.
- Customisable floor map. Easy to set up and make changes on your own.
- Server sections & rotations. GuestCenter knows which servers are slammed so your host can make better decisions.
- Guest texts. Send waitlist notifications and automatic reservation reminders.
- Automatic statusing. Create quicker turn times with POS-triggered table statuses.
- New Table Categories. Get more covers by letting guests book the bar, patio and other seating areas. Learn more →
GuestCenter saves useful diner details so you know your guests better and can anticipate their needs.
- Guest history. Know who’s new, who’s returning and who eats out frequently.
- Guest & visit notes. Add private guest and visit notes to help your team deliver great, personalised service and keep track of VIPs.
- Guest tags. Create your own tags to make adding notes faster and easier.
- Respond to Reviews. Communicate with guests after their dining experience by responding to their feedback.
Reporting & Analytics
We present your data in clear ways, so you can make more informed decisions.
- New Owner App. Check the numbers, make reservations, see shift overviews, add notes and more! Learn more →
- New POS integration. Get real-time revenue reporting and automatically status tables. Learn more →
- Turn time analysis. Optimise your turn times to seat more diners with a comparison of average turn times to your restaurant settings.
- Referral and concierge reporting. Monitor and recognise referral relationships to continue the stream of referral business.
- Insightful reports. See what’s working and what’s not with detailed reporting you can’t find anywhere else.
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And so much more
- Reservation management Make and edit reservations from anywhere.
- Waitlist management Keep your waitlist flowing, and text guests when their table is ready.
- Credit card vaulting Hold reservations with credit cards to reduce no-shows and cancellations.
- Passcode protection Protect access to sensitive information and settings.
- Wireless chit printing Print guest information onto chits for your servers.
- Integrations & APIs Sync your OpenTable data with your loyalty, reporting and marketing systems.
- Recommended tables assignments Our system recommends table pre-assignments so you can seat guests faster.
- Table blocking It’s easy to save tables for walk-ins and VIPs.
- Holiday promotions Participate in seasonal promos.
- Reservation timeline view Quickly see where you can fill gaps in availability.
- Alerts & notifications See reservation changes as they happen in-app.
- Multiple floor plans Quickly toggle between different floor plans.