Into the Unknown:

Preparing for a Festive Season Like No Other

The 2020 festive season is going to look and feel different, as pandemic-related shutdowns and restrictions make bustling dining rooms and corporate parties all but impossible.

As operators gear up for a season unlike any before, our guests Alexis Gauthier of Gauthier SohoKerry O’Connor of Hotel Cafe Royal and Razak Helalat of The Coal Shed discuss lessons learned from the past and share best practices and inspiring tips for the current climate. They talk  about unique dining experiences for people at home, takeaway, delivery and marketing techniques to get the most out of communications with their diners.

OpenTable also shares some insights from our most recent diner survey – all to help guide you through a very different festive season.

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