HOTEL MANAGEMENT SOFTWARE
The most complete restaurant platform for hotels
OpenTable serves over 6,000 hotels across 90 countries.
HOTEL MANAGEMENT SOFTWARE
The most complete restaurant platform for hotels
OpenTable serves over 6,000 hotels across 90 countries.
HOTEL MANAGEMENT SOFTWARE
The most complete restaurant platform for hotels
OpenTable serves over 6,000 hotels across 90 countries.
Trusted globally—and growing every day
Set your property apart from the competition, elevate your guest experience, and drive more direct bookings with an easy-to-use, integrated system you control.
Centralise your operations
Streamline operations with a single focused group view that makes it easy to stay on top of your group’s performance.
Show all your restaurants in one booking widget
Keep your brand front and centre and display all your offerings in a single widget, so guests can easily view and book across all your restaurants from one place on your website.
Offer special availability to special guests
Carve out exclusive availability for your hotel guests (or VIPs) with Access Rules and book reservations anytime from a unique booking link.
Own your guest data and optimise performance
OpenTable integrates with the most widely used hotel hospitality software solutions so you can get a holistic view of your entire operation to make better business decisions.
Unlock actionable insights with POS integration
Integrate your POS at no additional cost to enable your team to better serve guests with access to real-time insights and revenue tracking.
Benchmark performance
Compare your restaurant to others across metrics such as covers and spend, and quickly act on opportunities to optimise—plus, export your reports in just one click.
Forecast with confidence
Get insights and spot trends across your entire group so you can confidently forecast and know when to adjust staffing, inventory, marketing, and more.
Unlock actionable insights with POS integration
Integrate your POS at no additional cost to enable your team to better serve guests with access to real-time insights and revenue tracking.
Benchmark performance
Compare your restaurant to others across metrics such as covers and spend, and quickly act on opportunities to optimise—plus, export your reports in just one click.
Forecast with confidence
Get insights and spot trends across your entire group so you can confidently forecast and know when to adjust staffing, inventory, marketing, and more.
Simplify and consolidate your tech with the power of integrations
300+ seamless API integrations and partnerships, including Cendyn, FreedomPay, Tripleseat, and UrVenue, make it easy for you to build hospitality your way.
Deliver hospitality with a personal touch
Surprise and delight hotel guests and local diners alike with personalised service based on robust guest data and preferences.
Streamline the booking experience
Be bookable everywhere your diners are online, plus enable your hotel concierge to search availability, take bookings, and manage existing reservations.
Know guests better
Capture preferences automatically—from visit history to notes—to easily spot frequent visitors, big spenders, and current guests, so you never miss a chance to provide a personal touch.
Centralise guest feedback
Aggregate feedback from key sources, including Google, Facebook, and OpenTable, in one dashboard to quickly see across your portfolio, note changes, and report on performance.
Streamline the reservation experience
Be bookable everywhere your diners are online, plus enable your hotel concierge to search availability, take bookings, and manage existing reservations.
Know guests better
Capture preferences automatically—from visit history to notes—to easily spot frequent visitors, big spenders, and current guests, so you never miss a chance to provide a personal touch.
Centralise guest feedback
Aggregate feedback from key sources, including Google, Facebook, and OpenTable, in one dashboard to quickly see across your portfolio, note changes, and report on performance.
Streamline operations to save your FOH time
Run smoother shifts and keep your dining room humming with customisable tools you can manage from anywhere.
Maximise seatings
Tailor your floor plans and automatically seat the right party at the right table every time with smart table assignments.
Automate repetitive tasks
Confirm bookings faster with customisable reminder texts, status tables automatically with a connected POS, and more.
Make changes on the fly
Easily manage changes from anywhere on your property—and even when you’re off the premises.
Maximise seatings
Tailor your floor plans and automatically seat the right party at the right table every time with smart table assignments.
Automate repetitive tasks
Confirm bookings faster with customisable reminder texts, status tables automatically with a connected POS, and more.
Make changes on the fly
Easily manage changes from anywhere on your property—and even when you’re off the premises.
Access the world’s largest network of valuable diners
OpenTable diners are more reliable,¹ with lower no-show rates than phone reservations, and spend 23% more than walk-ins²—and OpenTable restaurants serve more than 1.8 billion of them per year.³
1- Based on OpenTable global online seated bookings for 2022 | 2- Based on OpenTable bookings data (Network) from restaurants live with POS integration from 2023 | 3 – Based on OpenTable global online seated bookings for 2023
Market your hotel your way and grow covers
Get more eyes on your Food & Beverage offerings to drive standard reservations and private event bookings with our marketing tools for hotel restaurants—and pay only for seated guests.
Bring guests back
Turn guests into regulars with targeted, two-click email marketing campaigns and see ROI with robust performance tracking.
Boost your visibility
Drive bookings when you need them with marketing campaigns targeted to locals, out-of-towners, and even first-timers.
Diversify revenue streams
Attract new guests and drive additional revenue from current ones by offering unique Experiences, like poolside happy hours, breakfast buffets, special dinners, and more.
Bring guests back
Turn guests into regulars with targeted, two-click email marketing campaigns and see ROI with robust performance tracking.
Boost your visibility
Drive bookings when you need them with marketing campaigns targeted to locals, out-of-towners, and even first-timers.
Diversify revenue streams
Attract new guests and drive additional revenue from current ones by offering unique Experiences, like poolside happy hours, breakfast buffets, special dinners, and more.
A partner that has your back—day or night
Get fast, comprehensive support from experts whenever you need it so you can focus on what matters: welcoming guests and running your hotel.
24/7 support with wait times under two minutes.A partner that has your back—day or night
Get fast, comprehensive support from experts whenever you need it so you can focus on what matters: welcoming guests and running your hotel.
24/7 support with wait times under two minutes.“Over the past few years in particular, OpenTable has really listened to our specific needs for both the corporate and local levels of our business, and that has meant a lot to us… knowing there’s a partner like OpenTable that we can lean on for answers, support, and guidance—it’s a big win.”
Joyce Cremin
former Senior Director, Marketing & Strategy
Kimpton Hotels & Restaurants
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