Know your guests like never before
OWN YOUR DATA
Your guests, your relationshipsโmade even better.
Guest email addresses along with their opt-in preferences are now available at your fingertips so you can communicate effectively to your guests, all in line with applicable data and privacy laws.
360 GUEST PROFILE
New 360 Guest Profiles make personalised hospitality a breeze
Revamped profiles built from your guest data now include photos, primary location, spend data, social media integration, and more.
ACTIVITY STREAM
Every guest interaction, all in one place
See every reservation update, SMS, confirmation and reminder within your direct messages so you have the full context when reaching out to guests.
Images are for illustrative purposes only. Interface may vary.
Manage your guest relationships
BETTER REVIEWS
Manage reviews more efficiently
Mark convos โcomplete,โ get alerts for new review responses, and help save time with templates that let you respond faster.
CUSTOMISED TERMS AND CONDITIONS
Your house, your rules
Customise terms and conditions and present guests with your specific policies up front.
Images are for illustrative purposes only. Interface may vary.
Even more upgrades
Partial refunds for deposits
Now you have the flexibility to refund guests any amount when a full refund isnโt called for.
Shareable links for Experiences
Automatically generated links for Experiences make it easy to spread the word about your event and promote it through email or social media.
Quadranet and Tissl POS integration in the UK
More POS systems integrate with OpenTable than ever before. Now, our Quadranet and Tissl POS integrations are available in the UK.
