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OpenTable sets the bar for powering up your hospitality
OpenTable sets the bar for powering up your hospitality
Welcome to the most complete, easiest-to-use, and truly reliable restaurant platform out there
Run smoother shifts
With the all-in-one solution to maximise seatings and setup your operations for success, be they big or small.
Fill more seats
With the diner network and industry-leading tools to bring in more guests when you need them.
Turn guests into regulars
With top customer management tools that help you serve up the best hospitality possible and keep guests coming back.
Create and sell dining experiences
With the ability to manage and monetise a full range of experiences, all in one place.
Count on the best customer service in the business
Fast, comprehensive support in over 240 languages, 24 hours a day, 7 days a week so that you can get back to doing what matters—welcoming guests and running your business.
Access the world’s largest network of valuable diners
OpenTable’s network of diners go out at least once a week and spend 24% more per person than walk-ins on average—and OpenTable restaurants serve over 1.6 billion of them per year.
Gain real insights into how your business measures up
Vast diner and restaurant networks give us industry insights others can only dream of—benefit from data-driven resources and insights, from guides covering macro trends to dining stats from your neighbourhood and benchmark reporting.
“OpenTable captures data that allows us to better understand our guests, whether it’s what they’ve been eating when they dine and so on. This means we can tailor experiences to each diner specifically and add a personal touch.”
Sheetal Varia, Head of Operations
Edwardian Hotel Group, UK
“OpenTable represents the best in booking, search, sociability and exposure compared to the other platforms out there.”
Stuart Singer, Director of Communications
Park Row, London
“OpenTable captures data that allows us to better understand our guests, whether it’s what they’ve been eating when they dine and so on. This means we can tailor experiences to each diner specifically and add a personal touch.”
Sheetal Varia, Head of Operations
Edwardian Hotel Group, UK“OpenTable represents the best in booking, search, sociability and exposure compared to the other platforms out there.”
Stuart Singer, Director of Communications
Park Row, London
Let’s do this
Who we serveAlso availableCustom tailored for your restaurant, robust inventory settings help you maximise your books and control the flow of your dining room.
Offer, manage, and sell a full range of customised dining experiences, like tastings, classes, and special menus, all in one place.
Aggregate, manage and analyse your reviews across the most popular review sites in one place and create custom post-dining surveys.
Maximise seatings and streamline service with smart table assignments and server section management.
24/7 bookability for guests through your digital properties, OpenTable, and our 300+ affiliate partners.
Offer waitlist in-house or online, and easily manage the door with wait quote suggestions and table-ready texting.
Snag last-minute bookings and avoid double or overbooking with reservation inventory that is always up-to-date and available.
Individual, customizable tool for restaurants to manage their presence on OpenTable, enabling diners to book and learn vital information (location, menu, photos) about your restaurant.
Individual guest profiles with tagged diner preferences and notes.
Gain visibility for your restaurant with digital advertising in front of our diner network of millions.
Aggregate, manage and analyze your reviews in one place across the most popular review sites and custom post-dining surveys.
Make custom surveys available to your guests and get direct feedback about their experience to take action on with your team.
Accept online orders and pay at the table as well as for takeout and delivery.
Connect your POS with OpenTable so you can keep track of revenue, get order insights, and enable auto-table statusing to speed up turn times and seat more guests.
Trigger automated emails based on guest visit preferences and measure your ROI with campaign performance tracking.
Identify and recognize guests according to their behavior and preferences, from average spend to most ordered items.
Automatically generate robust, individual guest profiles to better understand preferences and meet their needs.
Get an objective, holistic view of each server’s overall performance in terms feedback, cover, and check averages.
A network cover is a cover in a reservation booked through the OpenTable website or app. Each seated guest in a party is a cover, so a party of four is four covers. With OpenTable, you get access to a network of millions and only pay for seated diners, never for no-shows or cancellations.
Get in touch and stay in touch with guests about their visit from one central place the whole team can consult.